Find your bin day
Please place your bins out the night before your collection day.
Check my bin dates
How to place your bins
Place your bin on the nature strip the night before collection day.
To ensure your bins are collected:
- make sure bins are not overfilled and the lid is closed (avoid putting materials on top)
- provide a 1m clearance around the bin (where possible)
- place bins 30 to 50cm apart from one another
- avoid placing bins in a driveway, on a road or near trees, cars or poles.
- do not place in the bowl of the court
- do not place at the end of a hammerhead court
Bins should not weigh more than 75kg.
NOTE: If your bin collection days do not appear please call us on 03 5018 8100
Change to bin collections for some areas
We’re changing when we empty yellow and red kerbside bins in some residential areas, starting 1 July 2024.
This change will affect around 1,100 residential addresses located between:
- Eleventh Street and River Boulevard and Etiwanda Avenue and Cowra Avenue
- Eleventh Street with section along Twelfth and Thirteenth street between Etiwanda Avenue and Deakin Avenue
- As well as residents along Cowra Avenue between Sixteenth Street and Fifteenth Street and areas of South Benetook, East Twentieth Street, and Coorong Avenue
The change comes into effect from the first collection date in July 2024. Residents and businesses in these areas are encouraged to check their new bin collection dates and download the latest collection calendars from 1 July 2024.
Bin Collection Calendars
Download a bin collection calendar for your area or call us on 03 5018 8100 and we can post one to you.
Area-1-Bin-Collection-Calendar-2024-2025.pdf(PDF, 296KB)
Area-2-Bin-Collection-Calendar-2024-2025.pdf(PDF, 297KB)
Glass bin collection maps
Download your map to find out your collection area – to be used in conjunction with the bin collection calendars.
Please note that only major roadways are displayed in the maps.
Glass-bin-collection-maps.pdf(PDF, 46MB)
Extreme and Catastrophic Fire Danger Ratings
Our waste and recycling services can be impacted by the Fire Danger Rating (FDR). If the FDR is Extreme, we are prohibited from travelling in areas of Bush Fire Risk, including through national parks and state forests.
Fire Danger Ratings are forecast using Bureau of Meteorology data. To learn more, visit the VicEmergency website.
Extreme Rating
On days of an Extreme Fire Danger Rating, we may not be able to empty kerbside bins in some areas.
Areas that may be impacted include:
- Hattah
- Ouyen
- Underbool
- Walpeup
- Murrayville
- Nangiloc
- Colignan
In these instances, collection services will be rescheduled. We will empty your bins as soon as possible, subject to the Fire Danger Rating.
We will make every effort to notify you about schedule changes, by sending SMS alerts, broadcasting information on local radio and via social media.
Catastrophic Rating
On days of a Catastrophic Fire Danger Rating, all our waste or recycling services must stop. This includes:
- No kerbside bin collections
- All Landfill and Transfer Stations are closed
- No street sweeping
In these instances, bin collection services will be rescheduled and resume as soon as possible, subject to the Fire Danger Rating.
We will notify you about schedule changes with alerts on our website, broadcasting information on local radio and via social media.
Collections on Public Holidays
Bins are emptied on all Public Holidays except Christmas Day and New Year's Day.
There is NO CHANGE to collection services on Good Friday or Easter Monday.