Report a missed bin collection
You can report your missed bin collection for the following types of bins:
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Garbage bin
(red lid)
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Recycle bin
(yellow lid)
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Organics bin
(green lid)
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Glass bin
(purple lid)
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Please report your missed bin unless any of the below apply:
- Bin is too heavy, the hydraulic arm on the trucks cannot lift more weight than 75kg
- Bin is overfilled and/or contaminated
- Bin is obstructed by a car, pole or another object
- Bin is placed in the bowl of a court
Note: Bins in a court should be placed in the straight area, or neck of the court
When to report a missed collection?
Report your missed bin the day after your scheduled collection day. Check my bin dates
Please call Cleanaway on 131 319 if your bin has been missed or is half emptied.
Report missed bin now